We want to make it as easy as possible for you to get in touch with us.

Customer and brands enquiries

If your enquiry relates to a particular brand from the Direct Line Group, please click on the icon for the brand related to your query. This will direct you through the relevant customer website

Direct Line


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Direct Line for Business

Direct Line Group general enquiries

For general enquiries or to find an individual employee please call our switchboard on +44 1132 920 667

You can email us at [email protected]

Please refer to consumer websites for policy queries.

You can also write to us at

Direct Line Group
Churchill Court
Westmoreland Road

Supplying goods and services

Companies with an interest in supplying goods and services to Direct Line Group should email us at [email protected].

Further details and terms and conditions are available on our Supplying Goods and Services page: https://www.directlinegroup.co.uk/en/site-services/supplying-goods-and-services.html


Media enquiries

If you are a member of the media please contact our press office, contact details are available here

Website enquiries

For any queries relating to the website please email [email protected]