We have been made aware of potentially fraudulent activity where members of the public are claiming to represent our organisation or organisations we work with. Please click here to find out more details about these scams and what to do if you are contacted. 

Contact us

We want to make it as easy as possible for you to get in touch with us.

Customer and brand enquiries

If your enquiry relates to one of Direct Line Group's brands, then please click on the related link below. This will direct you through the relevant website and contacts page. 

Direct Line


Green Flag


Direct Line for Business

Direct Line Group general enquiries

If your query is policy related, please refer to our customer and brand websites as per above.

For any Direct Line Group enquiries you can email us at [email protected] 

Or write to us at:

Direct Line Group
Churchill Court
Westmoreland Road

Investor queries

For enquiries by institutional shareholders of Direct Line Insurance Group plc, please contact [email protected]

For any other investor queries click here


HR screening and reference requests

If you are carrying out a pre-employment screening or looking for a reference for a candidate who has listed a period of employment with Direct Line Group please email [email protected]

Media enquiries

If you are a member of the media please email us at [email protected]

Supplying goods and services

Companies with an interest in supplying goods and services to Direct Line Group should email us at [email protected].

Further details and terms and conditions are available on our Supplying Goods and Services page: https://www.directlinegroup.co.uk/en/site-services/supplying-goods-and-services.html


Website enquiries

For any queries relating to the website please email [email protected]