Dan Simson, Head of Home Insurance for Direct Line said: “With people required to wear a face mask in public, those with hearing loss have found it increasingly challenging. As face coverings are often secured using ear loops, which can dislodge behind-the-ear models or cause hearing aids tubes to become entangled when the wearer removes their mask. As a result, Direct line has seen nearly 300 claims for lost or damaged hearing aids, since March.”

Claire Foster, Marketing Director for Hidden Hearing said: “We found our customers becoming increasingly concerned about the prospect of knocking out their hearing aids when removing a mask and worried about staying in touch without them. With the help of some simple tips we were able to help them protect their hearing aids and stay connected, which is more important than ever during this socially distanced pandemic.”   

Top 5 tips to safeguard your hearing aid when wearing a mask

1. Select a mask that ties around your head and not with elastic around the ears
2. Choose a secure environment to place/remove your mask
3. Make sure the tie is outside of the aids’ tube
4. Carefully hold the hearing aid with one hand whilst using the other to remove the mask
5. Final check that your hearing aid(s) are still in

A full set of tips and a video on ‘How to safeguard your hearing aids when wearing a mask’ can be found here – Link  https://www.hiddenhearing.co.uk/blog/2020/how-to-wear-a-mask-or-face-covering-when-you-wear-a-hearing-aid