I can't get no sleep: 84.1 million hours lost a week

• 13 million Brits lose 6.5 hours sleep every week due to noisy neighbours
• Sound test reveals bass music is the most annoying neighbour noise – followed closely by a couple arguing 
• Women find the sounds of DIY particularly aggravating, while men are more upset than women by the noise of babies and children
  
  

UK adults lose 84.1 million hours of sleep every week as a direct result of noisy neighbours, reveals new research from Churchill Home Insurance¹. A quarter (25 per cent) of adults lose sleep due to noise from neighbours, and are deprived of an average of 6.5 hours every week, the equivalent of almost one night’s sleep. Men lose more sleep each week than women due to noisy neighbours (7 hours, 6 minutes compared to 6 hours).

A comprehensive sound test² revealed the most annoying noise from a neighbour is bass driven music, with 43 per cent of Brits reporting this as the most irritating sound, followed by couples arguing (34 per cent). 

Women find DIY activities more annoying than men, such as drilling (34 per cent vs 23 per cent) and hammering (25 per cent vs 22 per cent). Men are more affected by human sounds including babies crying (25 per cent vs 19 per cent) and children arguing (24 per cent vs 17 per cent) than women.
 

Table one: Most annoying noises generated by neighbours

Source: Churchill Home Insurance 2018
 

Despite loud neighbours having such an enormous impact on sleep and health, just a fifth (19 per cent) of those affected have spoken to the culprit about their noise levels. One in eight (13 per cent) have reported their neighbour to the local council, while one in 12 (eight per cent) have taken it a step further and involved the police.

Sadly, noise disputers often result in retaliatory behaviour, with almost one in ten (eight per cent) of those affected causing their own noise to disturb a neighbour and one in 20 (five per cent) deliberately interrupting neighbours’ sleep.  

Table two: Action taken to deal with noisy neighbours

Source: Churchill Home Insurance 2018
 

Local councils have legal powers to help those involved in a neighbour dispute if it involves a statutory nuisance; an activity that is damaging to health and wellbeing⁴. Councils have a duty to investigate any such nuisance and can issue a noise abatement order if they decide someone is causing a statutory noise nuisance. Noise abatement orders tell the person causing the noise what they must do to stop making a noise nuisance or else face further legal action. Breaking a noise abatement order can result in a fine of up to £5,000⁴.

Martin Scott, head of Churchill home insurance, said: “Noise can have such a debilitating effect on us, due to the lost sleep, increased stress and sometimes even conflict with neighbours. It is often the case that those causing the noise do not realise how loud they are being.  They may have hardwood floors or a high-end sound system and not realise how this sounds in the flat below, for example. 

“The first step for resolving noise complaints should be to speak to the neighbour in question and try to resolve it amicably. If this does not work and the noise continues, make a record of it and speak to the council as they will be able to advise on next steps.”

Regional findings

Two fifths (41 per cent) of Londoners lose sleep because of their noisy neighbours, by far the highest proportion of people in any region across the UK. Those living in the capital estimate losing eight hours, 55 minutes each week because of their neighbours, the equivalent of a good night’s sleep every week. Those living in Scotland are also negatively affected by neighbours; losing eight hours, 11 minutes sleep each week.

The regions which are least affected by neighbour noise are the West Midlands, whose residents lose just four and a quarter hours each week and Northern Ireland, who lose just four and a half hours.
 

Table three: Regional differences in number of hours of lost sleep each week

Source: Churchill Home Insurance 2018
 

Churchill Family Legal Protection is available as a policyadd-on for Churchill’s Home Insurance customers, which provides £100,000 of cover for legal costs (providing there are reasonable prospects of success) to help customers with issues such as pursuing neighbour disputes⁵.
 

ENDS

Notes to Editor

¹ Research conducted by Opinium among a nationally representative sample of 2,011 adults between 20 and 24 October 2017

² Participants were provided with sound clips and asked to rank which they thought were the most annoying

³ Results add up to over 100% as participants were able to select multiple options for sounds they find annoying

⁴ https://www.gov.uk/how-to-resolve-neighbour-disputes/complain-about-noise-to-the-council

⁵ Churchill will provide cover under section 4 Family Legal Protection as long as they and the appointed representative agree that the claim has reasonable prospects of success for the duration of the claim; the incident happens within the territorial limits and the date of incident is during a period cover was in force; and any legal proceedings are carried out within the territorial limits by a court. For more information please visit https://www.churchill.com/home-insurance/policy-documents
 

 For further information please contact:

Claire Foster 

Churchill PR Manager

01651 831 672 

07525 665 504
 

Antonia Green

Citigate Dewe Rogerson

Antonia.green@citigatedewerogerson.com

0207 2892 2967
 

Churchill

Founded in 1989, Churchill is now one of the UK's leading providers of general insurance, offering car, home, travel and pet insurance cover over the phone or on-line.

Churchill general insurance policies are underwritten by UK Insurance Limited, Registered office: The Wharf, Neville Street, Leeds LS1 4AZ. Registered in England and Wales No 1179980. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.  

Churchill and U K Insurance Limited are both part of Direct Line Insurance Group plc.  
 

Customers can find out more about Churchill products or get a quote by calling 0300 200300 or visiting www.churchill.com