Celebrating our apprentices

National Apprenticeship Week is a time to celebrate all the amazing work being done by employers and apprentices across the country. This week we will be speaking to four of our amazing apprentices about their experience at Direct Line Group.

Here we speak to Megan Mulheir who is an apprentice at our NIG site in Manchester. Megan started her apprenticeship in September 2020, is 19 years old and has come to DLG fresh with no prior experience. 

Why did you decide to do an apprenticeship?

I decided on an apprenticeship as I believed it was the best route for me. It is a more hands-on approach with the ability to do as I learn rather than just watch and learn. It also provides me real life experience on the job rather than sitting in a classroom which, for me, is the best way to learn.

What were you doing before you joined DLG?

I previously studied acting. I came into the apprenticeship fresh out of college after deciding to follow a more career fuelled approach.

What are the benefits of doing an Apprenticeship?

The benefits of doing an apprenticeship come in masses. You are part of a well-rounded, capable team that pass their knowledge onto you. You have the support of not only work colleagues but you course mentor- mine is from Babington and provides me with key support where necessary (on the job or off) It’s very hands on and you get to do as you learn meaning if you’re not a visual learner it’s the best approach to gain a qualification and experience. The experience you gain whilst on the job is almost unbeatable- you’re constantly living through real life cases and comprehending the reality of the insurance industry.

What was it about DLG that made you apply for our Apprenticeship schemes?

I wanted to expand my career path and knowledge in order to gain new experiences whilst also earning a stable income and making new connections. DLG provided that security through the application alone and made me all the more motivated to succeed in securing the job.

As an apprentice what has surprised you most about working at DLG and in the insurance industry?

The positivity of the industry is what surprised me most about my apprenticeship so far as I honestly expected it to be a quite stoic environment and very segregated between departments, however through my own team I have seen masses of positivity and laughs and every other week we have a virtual social where we chat together and catch up.

Tell us your biggest achievement as an apprentice so far?

My biggest achievement so far into my apprenticeship is how quickly I’ve adapted to using the new systems. I can now effectively and successfully pull 5 reports in just under ten minutes, I can use BRM, Power BI, CDW and others to produce information relevant to all roles. It may sound small but it feels like such a huge accomplishment considering it has only been four months.

What advice would you give to anyone who wants to develop their career through an apprenticeship?

I would definitely recommend that you thoroughly research the role you are willing to be an apprentice for. It’s massively important to understand the role, industry and your requirements in the role beforehand so you can rest in the knowledge that you can fully apply yourself to the job. I would also recommend researching future career prospects you can get with the qualification. It can inspire you to picture your future and further delve into opportunities and possibilities.

If you’re interested in an apprenticeship qualification then click here to find out more and to keep updated on any 2021 apprenticeship vacancies.