Underwriting Standards

DLG considers Environmental & Social responsibilities as part of its underwriting practices. For example, we are a member of the Flood Re scheme helping customers whose property may be at risk of flooding obtain affordable insurance.  Our approach to flood modelling supports strong risk assessment of properties in flood prone areas helping ensure customers can access insurance and benefit from this joint initiative between the government and insurers. Linked to this, we offer support to our customers in raising awareness of the potential benefits and availability of flood resilient repairs during the claims process.

Within commercial lines business we employ surveyors that visit numerous clients to provide professional advice on all elements of insurance risk around their business. This feedback can help businesses to act more responsibly with respect to their immediate environmental and resultant impacts on their local community.

All of our business areas expect all of our suppliers to comply with all relevant laws and regulations.