Recognition

Recognition for a job well done is an important part of our culture within the Group.  We have great people working for us who deserve to be recognised for their contribution to our success.  There are lots of ways we can recognise each other:

  • Sometimes it’s a simple shout-out at a team meeting or in an email update, or sometimes it’s a shout out on our social media platform Yammer.  Colleagues do this with the praise button and tag someone who has made a special effort. It’s a great way to let everyone see their appreciation.  This Peer to Peer spontaneous recognition is well embedded in the culture of our business.  We also include recognition levers in many of our campaigns, for instance, we ask colleagues to give a shout out to their ‘snow heroes’ after severe weather, to celebrate their mental health heroes on mental health awareness day and to thank the person who makes the Group so great for them on our anniversaries. 
  • For times when a simple thanks isn’t quite enough a manager might choose a small gift such as chocolates or flowers to suit the individual they want to thank.  For those occasions where a financial reward is needed, we make it easy for managers to order a voucher which can be sent at a large number of retailers. 
  • When someone has really gone above and beyond, they can be nominated for a Chief Executive Award.  The Chief Executive Awards is one of the ways we identify, recognise and celebrate colleagues across the business who best support the local communities, champion diversity, deliver great service for our customers or best demonstrate our values (aim higher, do the right thing, say it like it is, bring all of yourself to work, take ownership, work together).  We run eight award ceremonies a year, each based around one of our main sites.  Colleagues are nominated by their peers across the business.  Nominations are then reviewed by our local co-ordination teams and those shortlisted are celebrated at an awards evening, where the winners are announced. 
  • Finally, our Long Service Awards scheme recognises when our people have achieved service milestones in a way that becomes more significant over time. We do this by providing both a financial award to allow colleagues to purchase something they want, a celebratory lunch to say thank you for their commitment and by giving them some time out from work to spend with their family, friends or personal hobbies:
Years of tenure Long Service Awards
5 years Letter of recognition and £50 gift voucher
10 years
Letter of recognition, gift voucher for £150 and 1 day's holiday*
15 years
Letter of recognition, gift voucher for £200 and 1 day's holiday*
20 years
Letter of recognition, celebratory lunch, £250 gift voucher and 1 day's holiday*
25 years
Letter of recognition, celebratory lunch, £300 gift voucher and 1 day's holiday*
30 years
Letter of recognition, celebratory lunch, £350 gift voucher and 1 day's holiday*
35 years
Letter of recognition, celebratory lunch, £400 gift voucher and 1 day's holiday*
40 years
Letter of recognition, celebratory lunch, £450 gift voucher and 1 day's holiday*
45 years
Letter of recognition, celebratory lunch, £500 gift voucher and 1 day's holiday*
50 years
Letter of recognition, celebratory lunch, £550 gift voucher and 1 day's holiday*

* 1 day's holiday for Anniversary year only, pro rated for part time employees