Approach

Approach

Our approach to Corporate Social Responsibility (“CSR”) helps us put society’s interests at the heart of our business.

People

People

Our people strategy supports our business strategy, ensuring we have capable, skilled and engaged people who can help make buying insurance much easier and better value for our customers.

Communities

Communities

We know that participating in fundraising and volunteering is linked to higher engagement levels amongst our people. 

Charities

Charities

Mind is our Group charity

Environment

Environment

We aim to manage our operations in a sustainable way, using only what we need. 

*Includes Direct Line, Churchill, Privilege and partner brands: RBS, NatWest and Prudential © GfK Financial Research Survey six months ending January 2018, 14,063 adults interviewed for motor insurance and 12,214 for home insurance.