We have been made aware of potentially fraudulent activity in relation to DLG bonds where members of the public have been contacted and asked to invest in our bonds. We never contact people to sell bonds. If you are contacted by anyone asking you to invest in our bonds we encourage you to report this to Action Fraud, the UK’s national fraud and cyber reporting centre. If you have any further questions or concerns then please email our Investor Relations team.   

Environmental, social and governance

The Board believes that a business model that is sustainable in the long term is essential for discharging its responsibility to promote the success of the Company. In discussing and approving the Group’s five-year strategic and financial plan, the Board carefully considers the potential impact on all stakeholders in the business, and our Environment Social and Governance strategy to ensure that we target long term sustainability for our customers, our society, our planet, our people as well as our shareholders.
Our performance is assessed externally by Environmental, Social, Governance (ESG) rating agencies where we score highly.


In September 2019 Direct Line Group was rated as an ESG leader within property and casualty insurance ranking first out of 81 companies


In 2019 Direct Line Insurance Group Plc, received an A rating (on a scale of AAA-CCC) from MSCI in it's ESG Ratings assessment.

The Group is also committed to reporting against the Sustainability Accounting Standards Board (SASB) framework and is working to produce its first disclosure by the end of the 2021 reporting period.

DISCLAIMER STATEMENT
THE USE BY DIRECT LINE GROUP OF ANY MSCI ESG RESEARCH LLC OR ITS AFFILIATES (“MSCI”) DATA, AND THE USE OF MSCI LOGOS, TRADEMARKS, SERVICE MARKS OR INDEX NAMES HEREIN, DO NOT CONSTITUTE A SPONSORSHIP, ENDORSEMENT, RECOMMENDATION, OR PROMOTION OF DIRECT LINE GROUP BY MSCI.  MSCI SERVICES AND DATA ARE THE PROPERTY OF MSCI OR ITS INFORMATION PROVIDERS, AND ARE PROVIDED ‘AS-IS’ AND WITHOUT WARRANTY.  MSCI NAMES AND LOGOS ARE TRADEMARKS OR SERVICE MARKS OF MSCI.