Environmental, social and governance

The Board believes that a business model that is sustainable in the long term is essential for discharging its responsibility to promote the success of the Company. In discussing and approving the Group’s five-year strategic and financial plan, the Board carefully considers the potential impact on all stakeholders in the business, and our Environment Social and Governance strategy to ensure that we target long term sustainability for our customers, our society, our planet, our people as well as our shareholders.
Our performance is assessed externally by Environmental, Social, Governance (ESG) rating agencies where we score highly.

In September 2019 Direct Line Group was rated as an ESG leader within property and casualty insurance ranking first out of 81 companies


In October, DLG was upgraded to an A rating highlighting DLG’s Corporate Governance as a strength in the company’s performance
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