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    Gross written premium for Ongoing operations up 3.9% to £3,274.1m

    FY 2016

    Operating profit from Ongoing operations of £403.5m (pre-Ogden discount rate reduction: £578.6m)

    FY 2016

    Combined operating ratio from Ongoing operations of 97.7% (pre-Ogden: 91.8%)

    FY 2016

    5.4% increase in final dividend per share to 9.7 pence per share

    FY 2016

     

    What's new

    The latest news and updates from Direct Line Group

    Preliminary result for year ended 31 December 2016

    Preliminary result for year ended 31 December 2016

    Watch CEO, Paul Geddes give his take on FY 2016 Results

    Our approach

    Our business model allows customers to buy the products they want through the channels that suit them best.

    Our brands

    Our brands

    We aim for each of our brands to offer a specific proposition to a distinct customer segment.

    Our products

    Our products

    We tailor our products to target specific market segments. We have multiple brands, products and distribution channels that enable customers to choose the right level of cover to protect their cars, homes, holidays, businesses and pets.

    Our channels

    Our channels

    We use a multi-brand, multi-product and multi-distribution channel business model, aiming for each of our brands to offer a specific proposition to a distinct customer segment.

    Our brands

    We own several of the country's best-known brands, each with its own clearly defined identity and proposition.

    • Churchill
    • Privilege
    • Greenflag
    • NIG
    • direct line for business

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